Continue to work with the trusted team from BISI while enjoying 30 plus years of industry leading experience.
Decades of proven risk management and commercial coverage expertise.
Direct continuity with your established BISI account representatives.
Broader access to leading regional and national underwriting markets.
Headquartered in New Castle, serving Delaware, MD, PA, and NJ.
The integration of Business Insurance Services, Inc. (BISI Agency) into CBM Insurance brings you the best of both worlds: personal, localized relationships combined with deep institutional expertise and national insurance carrier power.
Your day-to-day contacts remain unchanged. You will continue to collaborate with the same dedicated insurance specialists who know your business, your family, and your risk profile inside out.
With CBM Insurance's expanded portfolio of national and regional carriers, we negotiate superior coverage terms, competitive premiums, and specialized programs for niche commercial sectors.
Backed by CBM Insurance's affiliation with Alera Group, our clients gain access to national risk engineering, sophisticated claims advocacy, employee benefits consulting, and long-term financial security.
From regional Delaware contractors and commercial enterprises to homeowner property protection, explore our comprehensive range of insurance products.
Comprehensive defense against third-party bodily injury, property damage, and advertising claims for businesses of all sizes.
Explore CoverageShield buildings, machinery, inventory, and business interruption risks against storm, fire, theft, and operational disruption.
Explore CoverageMandatory statutory protection covering medical expenses, rehabilitation, and lost wages for workplace accidents and occupational illnesses.
Explore CoverageModern digital threat coverage including ransomware negotiation, data breach forensics, customer notification, and regulatory defense.
Explore CoverageTailored insurance solutions protecting primary homes, secondary residences, condominiums, and personal belongings across the Tri-State.
Explore CoverageFleet and personal vehicular policies offering liability, collision, comprehensive, and uninsured motorist protection with multi-vehicle discounts.
Explore CoverageFind immediate answers to common questions regarding your policy status, billing, claims, and agent continuity.
No. Your insurance coverage, deductible limits, renewal cycles, and premium rates remain completely active without interruption. The acquisition does not require policy rewrites or changes to your in-force documentation.
You can contact your familiar BISI Agency team directly. Our client service representatives are reachable by telephone at (302) 322-2261, or you may submit certificate requests online through the CBM portal at cbmins.com.
Direct-billed policies should continue remitting payments directly to your insurance company (such as Travelers, Nationwide, Liberty Mutual, or Cincinnati) according to your normal invoice instructions. For agency-billed commercial accounts, payments may be remitted to CBM Insurance at our New Castle headquarters.
For urgent claims, use your carrier's 24/7 direct claims line listed on your insurance card or policy binder. Additionally, CBM Insurance maintains a full-time claims advocacy team ready to assist you during business hours at (302) 322-2261 to expedite payouts and support your rights.
Our primary corporate headquarters is located at 100 W. Commons Blvd, Suite 302, New Castle, DE 19720. We are open Monday through Friday from 8:30 AM to 5:00 PM EST. In-person consultations, telephone support, and virtual policy reviews are gladly scheduled upon request.